Nairobi Water · Region · Updated 2026-10-22
Nairobi Water Westlands Region
Westlands Region is one of the regions Nairobi City Water and Sewerage Company — Nairobi Water — runs Nairobi’s water and sewer services through. It serves 4 distribution zones, each fed from a reservoir.
Its distribution zones
| Zone | Area | Places | Supplied from |
|---|---|---|---|
| 1 | Karura | Muthaiga, Ngara | Kabete (42,000 m³) |
| 9 | Karura | Muthaiga, Ngara | Gigiri - Karura (9,000 m³) |
| 10 | Kitusuru | Spring Valley, Waiyaki Way | Gigiri - Ring Road Tower (450 m³) |
| 8 | Parklands | Brookside, Highridge | Gigiri (61,000 m³) |
Supply days
Karura: Muthaiga area (Old Muthaiga Rd) has 24/7 supply. Ngara area has 24/7 supply.
Karura: Muthaiga area (Old Muthaiga Rd) has 24/7 supply. Ngara area has 24/7 supply. New Muthaiga Thigiri area has supply Thur 8:00AM to Sun 8:00PM.
Kitusuru: Spring Valley area has supply Thur 2:00PM to Sun 4:00PM. Parts of Lower Waiyaki Way have supply Mon-Fri; Upper Waiyaki Way has supply Fri-Mon.
Parklands: Parklands area has supply Mon 11:00 AM to Fri 11:00 AM. Parts of Highridge have supply Tue 6:00PM to Fri 8:00AM. Gigiri area has supply Thur 8:00AM to Sun 8PM. UNEP and US Embassy have 24/7 supply.
As recorded on the Nairobi Maps water zones layer. Nairobi Water’s supply day and interruption notices are the current word.
Connecting a plot here
Check the plot on the map first: the City Water Reticulation layer shows the water mains near it and the Trunk sewer layer the trunk sewers. Then see how to apply for a water connection or a sewer connection. City Water Reticulation and Trunk sewer are add-on layers: each is bought once, on any plan, and kept — see plans and pricing. The Water Reservoirs layer comes with Silver and above.
Questions
Which areas does Nairobi Water’s Westlands Region serve?
Its distribution zones cover Karura, Kitusuru and Parklands, including Muthaiga, Ngara, Spring Valley, Waiyaki Way, Brookside and Highridge.
How do I contact Nairobi Water’s Westlands Region?
Nairobi Water’s “Know your region” page gives each region’s contacts.
Is Nairobi Maps part of Nairobi Water?
No. Nairobi Maps is an independent map of Nairobi’s land and the services around it, for checking a plot before you apply. Nairobi Water — Nairobi City Water and Sewerage Company — decides every connection.
Nairobi Maps is not part of Nairobi Water. This guide explains the usual route from Nairobi Water’s published instructions; requirements, fees and supply days change, so confirm them with Nairobi Water.