Frequently asked
Can I change plan later?
Yes. Message support on WhatsApp and we'll upgrade or downgrade your
account; pro-rated credit is applied automatically on the next billing
cycle.
What happens if my subscription expires?
Your account falls back to the Public tier — you keep read-only access
to open layers but lose downloads, attribute tables and AI chat until
you renew.
Do you offer team or enterprise pricing?
Yes — for 5+ seats, custom datasets, on-prem deployment, or branded
embeds, talk to us directly on WhatsApp or email
hello@nairobimaps.com.
Which plan includes the Cassini coordinate converter?
All of them, including the free Public tier — you do not even need an
account. The converter sits on the map toolbar and turns Cassini
coordinates from Kenyan survey plans and deed plans into WGS84
latitude/longitude and UTM Zone 37S, in metres or feet, with the Arc
1960 datum shift applied. See the
Cassini converter guide for worked
examples and why the datum matters.
It will also tell you which survey block your converted point falls
in. Opening that block's scanned RIMS survey sheet needs Gold or
Platinum, as does the rest of the toolbar.
Which plan includes the plot density calculator?
All of them, including the free Public tier — no account needed. It
measures a parcel, applies its zone's plot ratio and ground coverage,
and estimates gross floor area, building footprint, indicative floors
and dwelling units — warning you when a result would break the zone's
floor limit or the plot is under the zone's minimum size.
Measure and the Cassini converter are free on every plan too. The
terrain profile tool needs Silver or above; the rest of the toolbar
needs Gold or above.
Is my data private?
Anything you upload as a custom layer (Gold and Platinum) is private
to your account by default. We never resell user-uploaded data.