My Account
Your plan, password, usage and downloads — all in one place.
Account overview
Your plan and subscription status.
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- Plan
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- Status
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- Member since
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- Subscription expires
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Pick up where you left off
Parcels you opened on the map, most recent first. Tap one to reopen it exactly where you were.
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What’s new
Recent changes to Nairobi Maps. If something here isn’t showing for you, a hard refresh loads the latest version.
💬 Tip: comment on any map layer
Every layer in the map's sidebar has its own comment thread — click the 💬 icon next to a layer to read what others have said, or leave a note of your own (a typo you spotted, a question, context worth flagging). Hover the icon for a quick preview without opening the full thread. Open the map →
Your downloads
Parcels Cadastre, DC Policy 2026 and other registry-based downloads. Survey Plan (FR), Survey Plans (RIMS), Old Nairobi Maps and City Boundary Documents aren't itemized here yet — only totals are tracked for those.
Saved
Everything you've kept in one place — map views, Survey Plans set aside for later, and layers you uploaded.
Saved map views from the Bookmarks tool — synced to your account, so they follow you across devices. (Bookmarks saved while signed out stay on that device only, and sync here automatically the next time you open the Bookmarks tool signed in.)
Survey Plan (FR) documents you've saved for later — click the ☆ next to “Buy Survey” on any parcel to add one here. Saving costs nothing; it's just a reminder until you're ready to request it.
GeoJSON/CSV layers you've uploaded (Gold & Platinum). Private to your account.
Your activity
Everything that has happened on your account, newest first.
Survey Plan requests
Plans you asked us to source with “Request Plan” on a parcel that had none on file. We add the document, then it appears on that parcel on the map.
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Downloads & Survey Plan unlock status
Parcels Cadastre and DC Policy 2026 downloads need a one-time Ksh top-up on top of your plan, unlocking that dataset for good. Survey Plan (FR) is billed per document instead — each parcel's plan is its own Ksh charge, spent the moment you view/download it.
Plan, renewal & top-ups
What your plan covers, when it renews, and the extras available on top of it. Pay to Paybill 522522, account 5249110088015828 and our team activates it.
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Payment history
Payments recorded against your account. If a payment is missing here, send us the payment confirmation message and we’ll reconcile it.
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AI assistant usage
Your AI chat queries this month.
Edit profile
Update your name, phone number or photo. Email can't be changed here — message us on WhatsApp if you need it updated.
Change password
Update the password you sign in with.
Security & sign-in
If a sign-in below wasn’t you, change your password immediately and tell us.
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Email preferences
Account emails cover approvals, expiry reminders and changes to your plan. Security and legal notices are always sent.
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Your data
Under Kenya’s Data Protection Act, 2019 you may obtain a copy of the personal data we hold about you, and ask for it to be deleted.
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Notification history
Your most recent notifications (last 100).